Responsible Gaming

At 93ook Responsible Gaming — Stay joyful, stay safe

Gaming is not just about the thrill of winning — it is a form of entertainment. 93ook wants you to play healthy, stay within your limits, and continue enjoying every other part of your life.

18+
Age Limit
24/7
Support
Free
Self-Exclusion
Immediately
Limit Active

Your mental health and your family's happiness come first. Gaming is entertainment — not a way of life.


Start Safe

93ook's 6 Pillars of Responsible Gaming

Setting a Budget Limit

Decide in advance how much BDT you'll spend daily, weekly, or monthly. 93ook's settings let you set deposit limits to keep overspending in check.

Time Management

Set a time limit for each session and take regular breaks. Playing for long stretches without a break impairs judgement and leads to impulsive decisions.

Self-Exclusion

If you feel you're losing control of your gaming habits, you can suspend or permanently close your account yourself. No questions asked, no delays.

Reality Check

At set intervals, 93ook will remind you how long you've been playing and how much BDT you've spent — stay aware.

Age Verification

93ook is strictly for users aged 18 and above. Age verification is mandatory at registration. Any account found to belong to a minor will be closed immediately.

Expert Support

If you are struggling with gaming addiction, our support team is available 24/7. We can connect you with professional advice and the right resources.

What Is Responsible Gaming?

Responsible Gaming means enjoying gaming or betting as a healthy form of entertainment — not as a source of addiction or financial harm. 93ook believes that a truly happy player is someone who knows when to stop, how much to spend, and how to keep playing without putting their mind under strain.

Millions of people in Bangladesh enjoy online gaming and betting. But without the right information and awareness, many fall into the trap of excessive play. 93ook wants every user on our platform to play informed, make decisions with a clear understanding of their situation, and get immediate help whenever they need it.

Responsible Gaming does not mean stopping — it means getting the most enjoyment out of gaming while staying within the right limits.

Online gaming is a legal and entertaining activity when approached mindfully. From day one, 93ook has made user protection and mental wellbeing its top priority. To support this, we have built a range of tools and resources designed to keep you healthy and happy.

Why Is Responsible Gaming Important?

When gaming or betting gets out of control, the damage goes beyond finances — it can seriously affect your mental health, family relationships, and social life. Research shows that uncontrolled gaming can significantly increase anxiety and depression.

At 93ook, we believe every user's long-term wellbeing matters more than our own success. That's why we don't just offer great games — we also provide the tools to help you stay in control.

  • To protect your financial stability and avoid falling into debt.
  • To reduce stress and anxiety and keep your peace of mind.
  • To maintain healthy relationships with family and friends.
  • To stay focused on your career and studies.
  • To enjoy gaming as entertainment over the long term.

Signs of Problem Gaming

It is not always easy to recognise when gaming is becoming a problem. Watch for the signs below. If you identify with one or more of them, it may be time to seek help.

  • You are repeatedly spending more than your set budget.
  • Placing bigger bets to try to recover lost BDT.
  • You have tried to stop playing but cannot.
  • Hiding your gaming from family or people close to you.
  • You are borrowing money or leaving important bills unpaid to fund your gaming.
  • Thoughts about gaming are disrupting your sleep, meals, or work.
  • You feel bored, anxious, or angry when you are unable to play.

If you notice any of the signs above in yourself, contact our support team right away or activate Self-Exclusion.

Healthy Budget Planning

Budget planning is the most powerful tool for responsible gaming. Before you start playing, decide how much BDT you can afford to spend on entertainment — and stick to that limit strictly.

Limit Type How to Set It Advice
Daily Limit 1% or less of monthly income Most Effective
Weekly Limit No more than 20% of your entertainment budget Flexible
Monthly Limit No more than 5% of total income Always follow these
Single Session Limit Half the Daily Limit Best Practices

Remember — treat any money lost in gaming as the cost of entertainment. Chasing losses with bigger bets is a dangerous trap. Winning is a possibility, not a guarantee.

Tip: At the start of each month, set aside your gaming budget in a separate digital wallet or mobile banking account. Once that amount is gone, stop.

93ook Responsible Gaming Tools

93ook has several built-in tools to help keep you protected on the platform. They are completely free and can be turned on or off at any time.

Deposit Limit

Set daily, weekly, or monthly deposit limits from your account settings. Once the limit is reached, the system will automatically block further deposits.

Loss Limit

If your losses exceed a set amount, the system will alert you and give you the option to end the session.

Session Time Limit

You'll receive periodic pop-up notifications reminding you how long you've been playing.

Cooling-Off Period

Temporarily close your account for anywhere from 1 day to 6 weeks. You will not be able to log in during this time.

Self-Exclusion

If you need a longer break, you can request to close your account for 6 months to 5 years, or permanently. Your account cannot be reactivated under any circumstances during the exclusion period.

Gaming History Report

Download your full gaming and transaction history at any time. It's a highly effective way to assess your own behaviour.

Self-Assessment Questionnaire

Ask yourself the questions below honestly. If you answer "Yes" to 3 or more, consider reaching out for support.

1

Do you frequently spend more than your set gaming budget?

2

Are you betting more to try to win back what you've lost?

3

Have you repeatedly tried to cut back on gaming but failed?

4

Are you hiding your gaming or lying about it to family or friends?

5

Is gaming affecting your work, studies, or sleep?

6

Do you feel irritable, restless, or angry when you cannot play?

7

Are you borrowing money or dipping into savings to cover gaming costs?

8

Is gaming occupying most of your thoughts?

If you answered "Yes" to 3 or more questions, please reach out to our support team. That's not weakness — that's courage.

The Role of Family & Community

Family and loved ones play an essential role in responsible gaming. Often, it is a family member who first notices when someone is in trouble.

  • Talk openly with your family about your gaming habits.
  • Monitor children's device usage — online gaming is for adults only.
  • If someone close to you is struggling, offer support rather than blame.
  • Include your gaming budget as part of your overall household budget plan.
  • Spend time together on outdoor activities to reduce dependence on gaming.

To protect your family, we recommend keeping password protection and two-factor authentication enabled on your 93ook account. This makes it easy to prevent underage access.

Where Can You Get Help?

Gaming addiction is a recognised mental health condition, and seeking professional help for it is completely normal. Support is available through the following:

  • 93ook Support: Our team is available via 24/7 live chat. Contact us directly for account limits or exclusion requests.
  • Email: [email protected] — All inquiries are handled with full confidentiality.
  • National Mental Health Helpline: Contact Kaan Pete Roi or your local mental health centre in Bangladesh.
  • Gamblers Anonymous: International support groups where people facing the same challenges help one another.
  • Professional Therapist: Seek counselling from a behavioural addiction specialist. Many clinics also offer online sessions.

Seeking help isn't giving up — it means you're serious about your future and your family's.

Frequently Asked Questions About Responsible Gaming

Self-exclusion cannot be cancelled before the set period ends. That's the whole point — to protect you in moments of impulse. Once the period is over, contact the support team to reactivate your account.

Yes, decreasing your deposit limit takes effect immediately. However, increasing it comes with a 24-hour waiting period to protect you from impulsive decisions.

No, not at all. 93ook is strictly for users aged 18 and above. Age is verified at registration, and any account identified as belonging to a minor will be closed immediately.

Yes, you can view and download your complete gaming and transaction history for any period from your account settings. It's a powerful tool for self-reflection.

Absolutely. 93ook's live chat support is available 24/7. Our specially trained support agents will listen to your concerns in complete confidence and provide the assistance you need.

Play Safe, Stay Happy

We're always here to help you game responsibly at 93ook. Register now and use our safety tools to enjoy a smarter experience.

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