93ook Terms and Conditions — The Complete Guide to Using the Platform

1 General Terms & Conditions

By accessing 93ook.com and using this platform, you automatically enter into an agreement to abide by these Terms & Conditions. These terms constitute a legally binding agreement and govern the relationship between 93ook and its users.

93ook is an online gaming and betting platform providing entertainment services to users in Bangladesh. By using this platform, you confirm that you have read, understood, and agreed to all of the terms and conditions below.

These terms have been written in Bengali to make them easily accessible for users in Bangladesh. However, in the event of any dispute, the English version shall be considered definitive. 93ook reserves the right to update these terms at any time.

2 Account & Registration

To open an account on 93ook, you must meet the following requirements. 93ook reserves the right to close any account that fails to comply with these conditions.

Age Restriction

You must be at least 18 years old to register on 93ook. We strongly discourage minors from participating in gambling or betting of any kind. Proof of age may be requested at any time for verification purposes.

One Account Policy

Each person is allowed only one account. Creating multiple accounts is strictly prohibited. If this is discovered, all associated accounts and balances will be forfeited.

Accuracy of Information

• All information provided at registration must be accurate and complete.
• You must provide your full name, date of birth, and mobile number accurately.
• Providing false information may result in account termination and forfeiture of deposited funds.
• Any changes to your details must be updated immediately.

Account Security

Keep your login credentials (username and password) strictly confidential. Sharing your account with anyone is completely prohibited. If you notice any suspicious activity on your account, contact our support team immediately.

3 Bonuses & Promotions

93ook regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

Welcome Bonus

New members will receive a Welcome Bonus on their first deposit. To withdraw this bonus, a specified wagering requirement must be met. Full bonus terms and conditions are available on the promotions page.

Bonus Usage Rules

• Bonuses may only be used for betting and gaming.
• Bonuses cannot be withdrawn until the wagering requirement has been completed.
• Claiming bonuses from multiple accounts is prohibited.
• Bonuses will be automatically cancelled once they expire.
• Any attempt to claim bonuses through system exploitation will result in account suspension.

93ook reserves the right to modify, suspend, or cancel any bonus program at any time. In all matters relating to bonus claims, the decision of 93ook is final.

4 Payments & Transactions

93ook supports deposits via Mobile Banking, Nagad, Rocket, and bank transfer. Please follow the guidelines below to ensure secure and transparent transactions.

Deposit Rules

• You must only use payment methods registered in your own name.
• Payments made in a third party's name are prohibited.
• A minimum deposit amount applies — visit the deposit page for full details.
• Successful deposits are credited to your account instantly.

Payment Verification

KYC (Know Your Customer) verification may be required for large transactions. This may include submitting a copy of your national ID or passport. The verification process is in place to prevent money laundering and protect user security.

5 Withdrawal Policy

Withdrawals on 93ook are simple and fast. However, failure to follow the guidelines below may result in delays or cancellation of your withdrawal request.

• Withdrawal requests are typically processed within 10–20 minutes.
• Your withdrawal method must match the method used for your deposit.
• A minimum withdrawal amount applies — check the withdrawal page for details.
• Withdrawals may be held until verification is complete.
• You cannot withdraw your full balance until the bonus wagering requirement has been met.
• Withdrawals may be temporarily suspended in the case of suspicious transactions.

6 Gaming Rules

93ook offers slots, Live Casino, and Sports Betting. Each game has its own rules, which you should read before you start playing.

Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical error, all bets will be refunded.
• Winnings obtained through software bugs or errors may not be honoured.
• Winnings will be voided if game provider rules are violated.

Sports Betting

Sports Betting offers both live and pre-match options. Any bet not confirmed before the match starts will be considered void. In the event of a dispute over match results, the decision of the relevant sports authority is final.

7 Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair and safe environment on 93ook. Violations will result in permanent account closure.

• Creating multiple accounts or using another person's account.
• Fraud, deception, or money laundering.
• Exploiting software bugs or system vulnerabilities.
• Using bots, scripts, or automation tools.
• Bonus abuse or use of multiple promotional accounts.
• Harassing or threatening other users.
• Using false information or forged identity documents.

8 Responsible Gaming

Responsible gaming is a core value at 93ook. We want our platform to be used purely for entertainment and never to have a negative impact on anyone's life.

• Deposit limit settings are available to all users.
• Self-exclusion allows you to temporarily or permanently suspend your account.
• You can take a break from playing for a period of time using the break feature.
• If you show signs of excessive gaming, our support team is here to help.

If you feel that gaming is causing problems in your life, please contact us immediately or take a break. For more information, visit our Responsible Gaming View page.

9 Privacy & Data Protection

93ook takes the protection of your personal information very seriously. We use SSL encryption and never share your data with any third party.

The information we collect is used solely for account management, identity verification, and service improvement. For more details, please see our Privacy Policy View page.

10 Account Closure & Suspension

93ook reserves the right to close or suspend any account at any time and for any reason. In practice, this action is typically taken under the circumstances outlined below.

• Violating the terms and conditions.
• If fraudulent or suspicious activity is detected.
• Providing false information.
• When required by law or directed by the relevant authorities.
• When the user submits a request to close their account.

Users can close their account at any time by contacting the support team. Please withdraw any remaining valid balance before closing your account.

11 Limitation of Liability

93ook is not responsible for any financial losses incurred through gaming or betting. Gaming carries inherent risk, and each user is solely responsible for their own decisions.

• 93ook is not liable for any game losses resulting from internet disconnection.
• 93ook is not responsible for issues caused by third-party software or devices.
• In the event of an unexpected technical error, 93ook will provide every possible assistance.
• We cannot be held liable for service disruptions caused by force majeure events such as natural disasters or server attacks.

12 Terms Change Policy

93ook may update these Terms & Conditions at any time. Where possible, we will notify you of changes via your registered email or SMS. Continued use of the platform constitutes acceptance of the updated terms.

Check this page regularly to stay up to date with the latest terms. If you object to any changes, please close your account and withdraw your remaining balance.

If you have any questions about these Terms & Conditions, please contact our support team: [email protected]